Books

Based on original research, numerous interviews with top managers, and a wide range of corporate examples, "Critical Knowledge Transfer" provides a variety of practical options for identifying your firm's deep smarts and transferring that intelligence from experts to successors. By Dorothy Leonard, Walter Swamp, Gavin Barton.

Basing their conclusions on a multi-year research project, Dorothy Leonard and Walter Swap argue that cultivating and managing deep smarts are critical parts of any leader's job. 

Knowledge Management in Organizations is the most comprehensive and critical textbook on the subject. Encompassing a number of perspectives - including organizational behaviour, HRM, systems, and sociocultural factors - the text introduces the concept of knowledge before examining how it can be effectively managed within the organizations in which we work. 

Lean Knowledge Management Helped Change NASA’s Culture and It Can Do the Same for Your Organization.

We live in a world of great and increasing complexity, where even the most expert professionals struggle to master the tasks they face. Longer training, ever more advanced technologies―neither seems to prevent grievous errors...

A step-by-step guide to embedding effective knowledge management in your organization. By Nick Milton and Patrick Lambe

The best thinking and actions in the fast-moving arena of collaboration and knowledge management

The New Edge in Knowledge captures the most practical and innovative practices to ensure organizations have the knowledge they need in the future and, more importantly, the ability to connect the dots and use knowledge to succeed today.

 Drawing from their work with more than thirty knowledge-rich firms, Davenport and Prusak--experienced consultants with a track record of success--examine how all types of companies can effectively understand, analyze, measure, and manage their intellectual assets, turning corporate wisdom into market value.