WIIG Model
The WIIG Model is a knowledge management framework developed by Karl Wiig. The model describes how information is created, processed, and disseminated within an organization. The WIIG Model consists of four stages:
- Building knowledge: from external and internal knowledge sources covering both tacit and explicit knowledge.
- Holding knowledge: Storing the information in specific and easily retrievable physical formats and in people through training.
- Pooling knowledge: Using appropriate KM systems to ensure cross-talk between pools or groups of experts.
- Applying knowledge: Here the use of knowledge is in changing or improving the work processes so that new knowledge is automatically embedded.
According to Wiig, the ultimate purpose of KM is “to make the organization intelligent-acting by facilitating the creation, accumulation, deployment, and use of quality knowledge.” It also highlights the need for effective communication, collaboration, and learning to create and leverage knowledge effectively. By following this model, organizations can improve their decision-making, innovation, and performance.
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