The Cynefin Framework
The Cynefin Framework, developed by Dave Snowden, is a decision-making model used to help leaders, managers, and individuals navigate complex situations by categorizing problems into five different domains. Each domain represents a different context or environment, requiring different approaches to problem-solving.
The word "Cynefin" is pronounced as "kuh-NEV-in". The pronunciation is derived from Welsh, where "cy" is pronounced like "kuh" and "nefin" is pronounced with the stress on the second syllable.
The Cynefin Framework is useful for recognizing that not all problems should be approached in the same way. It encourages flexibility and adaptability, guiding decision-makers to match their response to the nature of the problem at hand.
The Framework
1. Obvious:
- Characteristics: The relationship between cause and effect is clear and straightforward. Problems in this domain are well understood, and best practices exist.
- Approach: The approach here is to sense, categorize, and respond. Recognize the situation, categorize it, and apply known solutions or best practices.
2. Complicated:
- Characteristics: The relationship between cause and effect requires analysis or expertise. There may be multiple right answers, but the situation is stable and predictable.
- Approach: The approach is to sense, analyze, and respond. Experts are often needed to assess the situation and develop a solution based on analysis.
3. Complex:
- Characteristics: The relationship between cause and effect is only apparent in hindsight. The situation is dynamic and unpredictable, with many interacting elements.
- Approach: The approach here is to probe, sense, and respond. Experimentation is key. Try different approaches, see what works, and adjust accordingly.
4. Chaotic:
- Characteristics: There is no clear cause-and-effect relationship, and the situation is turbulent and high-pressure. Immediate action is needed to stabilize the situation.
- Approach: The approach is to act, sense, and respond. Take decisive action to impose order, then assess the impact and respond to the changing environment.
5. Disorder:
- Characteristics: The situation is unclear, and it’s not immediately obvious which of the other domains it fits into. This is a state of not knowing.
- Approach: The goal here is to break down the situation to determine which of the other domains it belongs to, and then apply the appropriate strategy.
For more information, check out these resources:
The Cynefin Framework